Getting help should feel straightforward.
We know that looking for a therapist can feel overwhelming, especially when you are already going through a difficult time. We have designed every step to be as simple and stress-free as possible.
Your journey
From intake to session
Share your intake
Tell us a few quick preferences — how you would like your sessions to feel, and when suits you. You do not need to know the "right" words, and there is no pressure to have it all figured out.
- How you would like your sessions (video or phone)
- When you are usually available
- A few details about you, kept confidential
We match you with a verified therapist
We match you with a therapist whose specialism and approach fit what you have told us. Every therapist is verified against their professional register (BACP, UKCP, NCPS, BABCP, or HCPC) before we make an introduction.
Your therapist gets in touch
They will reach out directly to arrange your first session, at a time that works for you.
Attend your session
Your therapist will confirm the details you need. If it is a video call, you will receive a secure link. If it is a phone call, they will call you at the agreed time.
Flexible options
Session types
Video call
Face-to-face from the comfort of home.
Phone call
Talk without being on camera.
What to expect from your first session
Your first session is about getting to know each other. Your therapist will want to understand what has brought you to therapy and what you are hoping to get from it. You do not need to prepare anything or have a clear idea of what is wrong.
Here are a few things that might help:
There is no wrong way to start.
Some people have a lot to say. Others are not sure where to begin. Both are fine.
You are in control.
You decide what to share and when. A good therapist will never push you to talk about something you are not ready for.
It might feel strange at first.
Talking to someone you have just met about personal things is not something most of us do every day. That feeling usually eases quickly.
One session does not commit you.
If the fit does not feel right, that is okay. Finding the right therapist sometimes takes more than one try.
Clear on pricing, no surprises
Therapists set their own fees; if it helps, you can tell us your budget in the intake and we will take it into account when matching you. There are no hidden fees, no platform charges to you, and no subscriptions.
Your therapist will confirm their rate and cancellation policy directly with you before your first session.
Your safety matters to us
Verified credentials
Every therapist we match you with is registered with a recognised professional body (BACP, UKCP, NCPS, BABCP, or HCPC). We check this before making an introduction.
Confidential
What you share in your intake and in therapy stays between you and your therapist. Your personal data is protected under UK data protection law.
You deal with your therapist directly
Once matched, you arrange your session and pay your therapist directly. There is no platform fee to you.
Ready to find the right therapist?
Tell us what you need and we will match you with a verified therapist.
Tell us what you need